Technical staff—including web developers, IT professionals, system administrators, product managers, UX/UI designers, and application support teams—play a foundational role in ensuring Georgia Tech’s digital ecosystem meets Title II of the ADA web and digital accessibility requirements.
From website design and application configuration to platform selection and procurement decisions, the work of technical staff directly shapes whether Georgia Tech’s digital platforms are accessible, compliant, and usable for all members of the community. As such, technical staff are key partners in building and sustaining an enterprise-level approach to digital accessibility.
Web developers and technical content creators develop and maintain the templates and frameworks used across college, school, and unit/departmental websites. These shared systems establish the baseline for accessibility and enable units to create public-facing digital resources that are accessible to all users, including individuals with disabilities.
Responsibilities
All Technical Staff
- Designing, configuring, and maintaining systems with accessibility in mind, ensuring platforms support WCAG 2.1 Level AA requirements.
- Participating in web and digital accessibility training and meetings to stay informed of standards, tools, and best practices.
- Supporting a sustainable accessibility approach by addressing accessibility at the system and template level rather than relying solely on downstream remediation.
Web Developers and Platform Owners
- Ensuring Drupal and WordPress templates adhere to WCAG 2.1 Level AA standards.
- Registering and maintaining websites in ServiceNow for ongoing automated accessibility testing and monitoring.
- Working toward an accessibility score of 95% or higher in the Institute’s accessibility scanning tool for websites under their management.
- Requesting manual web accessibility testing when significant changes or updates are made to Drupal or WordPress templates.
Technical Content Creators and Site Managers
- Requesting manual web accessibility testing when major updates or redesigns are made to unit or departmental websites.
- Ensuring content updates do not introduce new accessibility barriers, especially for navigation, forms, media, and interactive features.
Online Learning Resources
The Office of Information Technology (OIT) offers accessibility resources to support Georgia Tech staff in creating and maintaining accessible websites, documents, applications, and digital media in alignment with Title II requirements.
Still need help? Email oit@gatech.edu for assistance.